Returns & Exchanges
At Schwinn, we want you to be fully satisfied with your gear; if you are not 100% happy with your purchase, you can return your item in its original condition within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Pack Your Gear
Securely place the item in its original packaging, ensuring all manuals, tools, and accessories are included to qualify for a full refund.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous shipping marks.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed once our technicians inspect the equipment.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing